Your privacy matters to xg jili. This Privacy Policy explains what personal data we collect from players in the Philippines, why we collect it, how we use and protect it, and what rights you have over your information. Please read this document carefully before using the xg jili platform.
xg jili ("xg jili," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino platform at xg-jili.com. This Privacy Policy ("Policy") describes how xg jili collects, uses, stores, shares, and safeguards personal information in connection with the operation of the Platform and the provision of our gaming services to players in the Philippines.
This Policy applies to all users of the xg jili Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact xg jili through any support channel. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
xg jili processes personal data in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law.
xg jili collects personal data through various means, including directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources where permitted by law. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalization, analytics |
xg jili does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID details), it is handled with the highest level of security and access controls.
xg jili uses the personal data we collect for the following purposes:
xg jili processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:
xg jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Data Processing Agreements: All third-party service providers who process personal data on behalf of xg jili are required to enter into data processing agreements that obligate them to handle your data securely and in accordance with applicable Philippine privacy law.
xg jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. Cookies are small text files stored on your device when you visit the Platform.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the xg jili Platform. For detailed information on the specific cookies we use, please refer to our Cookie Notice available within the Platform settings.
xg jili retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with xg jili's data disposal procedures.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by xg jili:
Exercising Your Rights: To exercise any of the above rights, please contact xg jili's Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
xg jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
While xg jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your xg jili login credentials and for notifying us immediately of any suspected unauthorized access to your account.
The xg jili Platform is strictly intended for adults aged 21 years and above in accordance with Philippine law. xg jili does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered an account or provided personal data to xg jili, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.
xg jili primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating in other jurisdictions.
Where such transfers occur, xg jili ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. By using the xg jili Platform, you consent to such transfers where they are necessary for the provision of our services.
The xg jili Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the xg jili Platform and does not cover the privacy practices of any third-party websites. xg jili is not responsible for the content or privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
xg jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.
Your continued use of the xg jili Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by xg jili, please contact our Data Protection Officer:
Our support team includes Filipino-speaking agents available around the clock to assist players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City. You may also direct formal complaints to the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by xg jili.
Every piece of data transmitted between your device and xg jili is protected by bank-grade 256-bit SSL encryption — the same standard used by major Philippine banks like BPI and BDO.
xg jili is registered with the National Privacy Commission of the Philippines and fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012.
xg jili never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to deliver and improve our services to you.
Access, correct, or request deletion of your personal data at any time. xg jili's Data Protection Officer will respond to all verified requests within 15 business days.
xg jili retains your data only as long as legally required. Once the retention period expires, your data is securely deleted or anonymized — no indefinite storage.
In the unlikely event of a data breach, xg jili will notify affected players and the NPC within the timeframes mandated by Philippine law — transparent and accountable, always.
Join hundreds of thousands of Filipino players who trust xg jili for a secure, fair, and responsible gaming experience.
21+ only | Play responsibly | PAGCOR regulated | NPC compliant
Responsible Gaming: xg jili is strictly for adults aged 21 and above. Gambling should always be entertainment — never chase losses or wager money you cannot afford to lose. Visit our Responsible Gaming page for self-exclusion tools and support resources available to players across the Philippines.